O2E2 RETURNS AND WARRANTY INFORMATION

 

RETURNS

Exchanges or refunds MUST be within 30 days of delivery. Keep the box.

48 Contiguous States: we will give you full credit for another unit or refund your money minus $125 restocking fee.

Alaska, Hawaii and Canada: we will give you full credit for another unit or refund your money minus the $299 (Alaska, Hawaii, Canada) restocking fee.  

Accelerated shipping is not refundable.

We will have the unit picked up. 


WARRANTY

Warranties varies from 1-3 years and are listed with the unit descriptions


SHIPPING COSTS RELATED TO REPAIRS


Due to the extreme distances of Alaska and Hawaii or with Canada being a foreign country, there will be a $262 Federal Express shipping charge fee to have the unit picked up and returned if there is a malfunction or replacement within the 1 year warranty period. We will repair or replace it and return it to you.

We will have the unit picked up. Any need for repair or replacement not caused by the customer will add 3 months to the warranty.

After the warranty the customer is required to pay all shipping and repairs.

 
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